Terms and Conditions
Welcome to CarnoGel, a cosmetic brand company that offers a range of products designed to enhance your horse’s well-being. These terms and conditions govern your use of our website, www.carnogel.com, and the purchase and use of our products.
By accessing or using our website or purchasing our products, you agree to be bound by these terms and conditions.
We offer a range of cosmetic products, including but not limited to skin care and hair care. We make every effort to accurately display the colors and details of our products on our website. However, we cannot guarantee that your monitor’s display of any color will be accurate.
We reserve the right to limit the number of products that we sell to you and to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, and suspected fraud.
Orders and Payment
To purchase our products, you must be at least 13 years old and have a valid credit card or other accepted payment method.
By placing an order, you agree to pay the total amount of the purchase price, including any applicable taxes and shipping fees. We accept payment through our website using secure payment processing services.
We reserve the right to cancel or refuse any order that we suspect to be fraudulent or unauthorized. We also reserve the right to cancel or refuse any order that we believe may violate these terms and conditions.
Shipping and Delivery
We make every effort to process and ship orders as quickly as possible. However, please allow up to 2-3 business days for processing and up to 21 business days for delivery, depending on your location.
We currently ship to addresses within Europe, the United Kingdom, and the United States of America. Shipping fees may vary depending on your location and the size of your order.
We are not responsible for any delays or errors caused by shipping carriers or customs agencies. We also cannot be held responsible for any lost or stolen packages after they have been shipped.
Returns and Refunds
We want you to be completely satisfied with your purchase. If you are unsatisfied, please contact us within 14 days of receiving your order to initiate an exchange.
We accept returns or exchanges of unopened and unused products only. You are responsible for the cost of return shipping unless the return is due to our error.
If your product arrives damaged or defective, please contact us immediately to arrange a replacement or refund.
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of CarnoGel or our licensors and is protected by Estonian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works of any content on our website without our prior written consent.
Limitation of Liability
IN NO EVENT SHALL CARNOGEL, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR WEBSITE OR PRODUCTS, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
IN NO EVENT SHALL OUR LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT IN QUESTION.
CarnoGel reserves the right to change the Terms and Conditions at any time.